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Frequently Asked Questions
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Language Cert testing
What types of language courses do you offer?
We offer French, Arabic and English courses for all ages: children (6-11 years old), teenagers (11-17 years old) and adults (18 years old and up). Courses are available in person in Ottawa or online for more flexibility.
What levels are accepted in your courses?
We welcome students of all levels, from beginner to advanced. Our programs are designed to meet the specific needs of each student, depending on their level and goals.
Do you offer online courses?
Yes, Mosaic Academy offers online courses for those who prefer to learn remotely. These courses are interactive and use the same resources as our in-person courses.
Do you offer French courses for businesses?
Yes, we offer specific programs for businesses wishing to improve the French language skills of their employees. These courses are tailored to the professional needs and goals of each company.
What are the additional activities offered at Mosaic Academy?
In addition to language courses, we offer several clubs to enrich our students’ experience:
Football Club: For sports and competition enthusiasts.
Chess Club: For those who enjoy strategic challenges.
Pottery Club: To develop your creativity and work with your hands.
Knitting and Crochet Club: A friendly space to learn craft techniques.
What is "tutoring"?
We offer a personalized tutoring service to help students strengthen their academic skills in various subjects, in addition to languages. Whether it is for academic support or to improve their understanding of a language, our team is here to guide them.
How do I register for a class or club?
You can register directly on our website by filling out the registration form. If you have any questions, our team is available to help you by phone or email.
What are the class times?
Times vary depending on age groups and course levels. We offer daytime, evening and weekend classes to suit all schedules. Detailed information is available upon registration.
Do you offer discounts or family packages?
Yes, we offer family packages and discounts for multiple registrations within the same family. Please contact us for more information on our special offers.
What teaching materials do your courses use?
We use a variety of teaching materials, including textbooks, digital resources, interactive videos, and educational games. Our courses are designed to provide an immersive and engaging learning experience, with access to online tools for distance learning.
Is it possible to take a trial class before enrolling?
Yes, we offer free trial classes so you can experience our teaching method before committing. This is a great way to ensure that our program matches your expectations and goals.
What payment methods are accepted?
We accept credit cards, bank transfers and PayPal. Payment options can also be discussed.